Intern, IT

Welcome to CTI Foods, where quality, service, and people are at the heart of everything we do. We are a leading food manufacturing company, dedicated to providing our customers with the best possible products and our employees with a rewarding career. 

At CTI, we passionately believe that people are our #1 ingredient. We provide a positive and supportive work environment, opportunities for growth and advancement, and a competitive compensation package. We value our employees' contributions and strive to create a culture of respect, teamwork, and excellence.

Whether you're interested in a career in production, quality control, or management, we have a variety of opportunities available. We believe that our success is a result of our focus on quality, service, and people, and we look forward to continuing to serve our customers and employees with excellence.

If you're looking for a rewarding career in the food manufacturing industry, look no further than CTI Foods! Join our team and become a part of a company that values quality, service, and people. 

As an “Intern, IT”, you will assist in supporting and securing enterprise information and operational technology systems, including applications, cloud platforms (SaaS, IaaS, PaaS), databases, networking, and end‑user hardware. The role includes exposure to cybersecurity fundamentals such as identity and access management, system monitoring, incident triage, and adherence to security standards, while contributing to system stability and operational effectiveness. A heavy focus of the internship will be supporting NIST CSF 2.0 and SOC compliance efforts through policy development and evidence gathering. This position works in a fast‑paced, collaborative, Agile/Kanban environment supporting manufacturing, financial, and technology initiatives across the organization.

Duties and Essential Job Functions: Duties and Essential Job Functions:

1. Monitor and triage helpdesk (HaaS) escalation queue to ensure operational & financial productivity and overall system avaibility.
2. Proactively review historical issue data to initiate, plan, and deliver continuous production-system improvements.
3. Engage with balance of Systems Engineering team to upgrade and/or replace legacy production systems.
4. Manage assigned project Kanban (JIRA) and deliver project-based system enhancements to approved specification.
5. Engage with IT Support Manager and systems analysis team (IT Project Manager) to define and support system configuration projects.
6. Interface with stakeholders to define, train, and validate system requirements, utilizing end-user appropriate language and tools.
7. Proactively identify, record, and escalate blockers and risks to operational effectiveness or system availability/stability.
8. Develop technical documentation and deliver end-user training on newly deployed or upgraded systems.
9. Other duties as assigned by IT leadership team.

INTERNSHIP INFORMATION:

• 10–12-week paid internship, May 2026 – August 2026 (actual dates may vary depending on the candidate’s academic schedule and flexibility).
• Individual intern projects will be assigned, and a final presentation made at conclusion of internship             

What we need from you:

• Completion of 2 to 4 years of a university‑accredited Information Technology or Cybersecurity–focused Associate or Bachelor’s program, with strong preference given to candidates who have completed coursework in cybersecurity controls, vulnerability analysis, information risk management, and/or network security analysis
• Willingness and desire to learn and apply advanced IT and project management principles and tools
• Self‑motivated, self‑starter with the ability to work independently
• Strong verbal and written communication skills
• Ability to work effectively both in a team environment and independentlywhile tackling complex problems
• Accountability for quality and timely delivery of assigned work and deliverables
• Ability to communicate effectively and take ownership in overcoming roadblocks to performance or deliverables
• Ability to articulate technical concepts in clear, non‑technical terms without distorting the message
• Ability to work effectively with ambiguity and demonstrate the capacity to create clarity
• Strong desire to learn, grow, and develop professionally
• Ability to learn new technologies quickly and apply them effectively

Compensation:

$20.00 per hour